How to Order by Mail
Why is walker size important?

The correct size walking frame to suit your personal characteristics is crucial to your safety and comfort. A walking frame is a valuable aid to mobility assistance and one size will not suit everyone.

Things to Consider
Here are a few things you need to consider when ordering your walking frame.

  • The braking system you require.
  • The handle height - this is linked to the seat height.
  • The frame width - we offer four width sizes depending on the model

How to Measure

Seat Height
Find a hard chair with arms (this will simulate sitting and rising from the walking frame seat) e.g. a kitchen or dining chair that you can comfortably sit on and rise from. Then take the measurement from the floor to the seat. This will provide the seat height most suitable for you.

Handle Height
Ideally it is important to maintain an upright posture when using a walking frame. However, this is not alway practical or possible and can be dependent on the users physical capabilities. In general terms you should not have to reach up or down for the handles; they should be at a level where they are comfortable to grip.

To establish the correct handle height follow these simple steps (you may need a little help with measuring):

  • Stand as straight as possible with your arms relaxed by your sides.
  • Measure the distance between your inside wrist (at the point where your hand joins the wrist) and the floor.

This measurement is the ideal handle height for you.


Delivery to Mainland UK is included in the price shown.  A supplement of £10.00 is applied to deliveries to the Channel Islands, Isle of Man, Scottish Highlands & Islands, Northern Ireland and Eire.  For deliveries to other destinations please contact us for a price.

All Mainland UK orders are sent out via our couriers on a next day service (Monday to Friday excluding bank holidays).  Other destinations (as listed above) are on a 2‑day service (Monday to Friday)

We always call customers to let them know when their walker is being dispatched and where necessary arrange for an alternative date to suit them.

Delivery Time
As we make all walkers/rollators to order, dispatch time will be approximately 14-21 days from receipt of order. However, if we can get your walker to you sooner we will.

Uniscan Returns Policy

We want you to be delighted with your Uniscan Walker; however, if for any reason you feel that the walker is not right for you, it can be returned to us within 14 days of receipt. The walker must be returned to us in a fully re-saleable condition, undamaged and in its original packaging. Please note that we are unable to refund any postage and packaging costs incurred. If you wish to return your walker you must contact us on 01268 419288 immediately.


Order Form

View and print the order form to purchase by post or fax.

Printable Order Form

We use a printed order form so that you can sign for VAT exemption. You do not have to be registered disabled.

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© Uniscan Limited. 38 Hornsby Square, Southfields Industrial Estate, Laindon, Basildon, Essex SS15 6SD, UK.
Tel: (+44) (0)1268 419 288 // Fax: (+44) (0)1268 541 770 // Email:      Registered in England No 1718053 // VAT No GB 394961501