Letters and Testimonials
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.

Hello Geoff Morris,

Thank you for your kind reminder to check the brakes on my walker.

I'm a widow, but am very fortunate in that I have family who regularly upend my walker to check it and do the necessary adjustments. I think they wish my walker could talk - if only to tell just where I disappeared to the last time they wanted a babysitter!

I honestly rate Uniscan walkers the best. I have tried others but they don't compare to Uniscan for sturdiness and ease of obtaining spares.

I would also like to add a sincere complement to Uniscan's telephone staff - always polite, helpful and patient. Thank you ladies.

Mrs J New
by e-mail

Dear Sir,
My Glider Plus has now been in use for over 15 years. Without it I am sure I would be in a wheelchair now. A little battered it will now be used in the garden and I look forward to receiving my posh new one.
Many thanks for a wonderful invention.

Mrs R E Ashby

Dear Sirs,

Thank you very much for sending the Uniscan Walker so promptly. I am absolutely delighted with it, it is even better than I had imagined. It is easy to manoeuvre and I do like the colour. It has been a pleasure to deal with helpful co-operative staff.

Yours sincerely,

Miss E. Milne
Kings Lynn

Dear Sir,
I would like to thank you for your wonderful service for my Mother last week.

Your walking frame gave Mum confidence to remain independent several years ago.

Last week the walking stick holder broke leaving Mum without the use of her stick when using the walker (she sometimes parks the walker and uses the stick).

I phoned on Saturday and left a message explaining the situation and that Mum was hard of hearing. Someone phoned on Monday morning and spoke so clearly that Mum understood every word.

On Wednesday the part arrived and we fitted it to Mums walker.

The speed of service meant Mum was only without access to her stick for a few days allowing her to maintain her confidence and independence.

Thank you. You made a big difference to Mum.

Yours sincerely,

Bernadette Burgen
Macclesfield, Cheshire

Been using the Triumph for a month now. Just what the doctor ordered! Aged 80 and with an 8 year old stroke I had reached the stage when I could hardly manage with my two sticks. This three-wheeler has improved my mobility beyond all expectations.
Many thanks

Dr D W Breese
Penzance, Cornwall
(by e-mail)

Dear Uniscan,
At last I have the most suitable walker for me. I have walked along the corridors with it and it is so solid and strong. I can rely on it to help me walk.

Thank you so much for a lovely safe walker. I'm so pleased to own it. I dont even have to worry about the brakes as they work when I need them.
Thank you once again.
Yours sincerely,

Mrs B E Smith
Swindon, Wilts

View another random selection of letters.
2004 Award for Customer Service and InnovationTrading Standards Approved

Home | Products | User Guide | Order | About Us | News | Letters | Stockists | Links | Contact

© Uniscan Limited. 38 Hornsby Square, Southfields Industrial Estate, Laindon, Basildon, Essex SS15 6SD, UK.
Tel: (+44) (0)1268 419 288 // Fax: (+44) (0)1268 541 770 // Email: sales@uniscan-walkers.co.uk

www.uniscan-walkers.co.uk      Registered in England No 1718053 // VAT No GB 394961501