Letters and Testimonials
 
 
 
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.
 

Dear Sirs,
I must thank you for the very prompt delivery of my Uniscan walker.

Having used it for my weekly visit to the local supermarket, I have nothing but praise for it.

The fact that it fits easily when folded into the car boot is a Godsend; it means my mobility is increased no end (a very impressive product indeed).

I'd also like to thank the friendly staff when processing the order. Thank you all.

Yours faithfully,

Mrs Winters
Berkshire


Dear Mr Morris
I recently purchased a Freeway walker in burgundy and wish to let you know how pleased I am and congratulate you and your staff on the design and quality of your product. It has increased my mobility and confidence and I have received many favourable comments from people, some unknown to me.
Thank you very much.
Yours sincerely,

Mrs M Symonds
Hampshire


Dear Sir,
Thank you for your prompt delivery of my Freeway walker.
I bless the day I saw your advertisement. It has given me back my confidence and a new lease of life.
I am now able to walk safely without fear of falling. Having suffered at least 2 strokes I was very resticted on 2 sticks. I have only had the walker for a week but am so delighted. May many more people find out about UNISCAN.
God Bless You.
Sincerely yours

J W Loaden
Redruth, Cornwall


Dear Mr Morris,
This is a belated reply to your own message of June 13th which offered a response to our search for a walking frame that employed sensible engineering. I thought you might like to know what happened.

We eventually bought your Triumph model. As you pointed out, it has no projecting nuts on its wheels, which means that the amount of damage caused to home decoration has already been markedly reduced. The brake cables are nicely tucked in and do not catch on protruding objects. In addition, the tripod design makes it easy to direct the Triumph accurately through gaps, while the double wheel set makes the arrangement surprisingly stable.

We have been further impressed by the real thinking that has gone into the design. The lock-safe unfolding device is excellent, the carry bag is surprisingly capacious, the slip-into-place seat is more accommodating than that on any four wheel model we have encountered. The machine is light weight, while double tube engineering makes it rigid and strong.

As you must know, it is not easy to find products best suited to help with disabilities, because they vary so much with the individual. But, after years of research and use of other products, we think the Triumph offers a major advance in fitness for purpose over any similar device we have seen.

It was also a plus point that you responded so rapidly and in accurate detail to our original enquiry. Your competitors (we wrote to five of them) either offered general messages, to send their catalogue, or did not reply at all. I cannot suggest that your individually tuned response was the final cause of our purchase, but it certainly alerted us to the possibility that your company had the answer to our problem, and gave us a favourable bias in your direction. Many thanks.




Mr R Smith
Berkshire
(by e-mail)


Dear Sir,
I am writing on behalf of M's Armstrong who has asked me to thank you for her adapted walking frame.

She is using the walker successfully and this will enable her to traverse the long corridors within the sheltered accommodation where she lives.

It brings home clearly the benefits of dealing with a British company when one considers a foreign import would not be adaptable to suit someone of restricted growth.
Best wishes

Mr M Brown
Ipswich, Suffolk


Sir,
I have recently received a Uniscan walker and I am truly delighted with it. I would like to thank all those people at your company who took part in the making of the walker and for the speed in getting it to my wife within the required time. Would you kindly show this letter to those involved and thank them on behalf of my wife and I. It is not often that one can write a letter of gratitude, but we are so happy with the purchase - keep up the good work!!
Yours Truly

Mr & Mrs N Wiles
Gosport, Hants


 
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