Dear Mr Morris,

I am writing to confirm my very great pleasure and satisfaction at the way my query about the brake springs on my Freeway walker has been dealt with and settled.

True to your word, the uprated springs arrived today - the day following your e-mail advising they were being posted and by this afternoon the substitution was complete.

We hear so many moans these days about indifferent or poor service that it really is a pleasure to deal with a company of such impecable probity as yourselves. You can be assured that I shall not hesitate to recommend your products and service to whomever makes enquiry.
Yours sincerely,

Mr W D Emmett
Poole, Dorset

Very happy with walker. Getting out and about (weather permitting) and looking forward to enjoying many more outings.

Thank you for complimentary pair of rubber brake ferrules.

Yours sincerely,

Ms I Barnes
Fife, Scotland

Dear Sir,
I am writing on behalf of M's Armstrong who has asked me to thank you for her adapted walking frame.

She is using the walker successfully and this will enable her to traverse the long corridors within the sheltered accommodation where she lives.

It brings home clearly the benefits of dealing with a British company when one considers a foreign import would not be adaptable to suit someone of restricted growth.
Best wishes

Mr M Brown
Ipswich, Suffolk

Dear Sir,
I would like to thank you for your wonderful service for my Mother last week.

Your walking frame gave Mum confidence to remain independent several years ago.

Last week the walking stick holder broke leaving Mum without the use of her stick when using the walker (she sometimes parks the walker and uses the stick).

I phoned on Saturday and left a message explaining the situation and that Mum was hard of hearing. Someone phoned on Monday morning and spoke so clearly that Mum understood every word.

On Wednesday the part arrived and we fitted it to Mums walker.

The speed of service meant Mum was only without access to her stick for a few days allowing her to maintain her confidence and independence.

Thank you. You made a big difference to Mum.

Yours sincerely,

Bernadette Burgen
Macclesfield, Cheshire

Dear Mr Tom Morris,
I have been using my Uniscan walker for 3 years and am highly delighted with it. I need it the whole time indoors and out, it is a life saver. Next week I will have reached my 92nd birthday and I am very proud of my Uniscan walker. I hope to live a very long time with my walker. A big thank you for the Uniscan walker and I hope you are receiving many orders for your work.
Your grateful customer,

Dorothy E Pillmoor
Bridlington, East Yorkshire

Dear Mr Morris,
Thank you for my Uniscan walker which arrived safely.
I am very pleased with it and have managed to walk to the Village for the first time in a long while as I have vertigo and bad knees. It really has been a great help.
Thank you very much.

Mrs Gee
Kent