Letters and Testimonials
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.

Dear Mr Tom Morris,
I have been using my Uniscan walker for 3 years and am highly delighted with it. I need it the whole time indoors and out, it is a life saver. Next week I will have reached my 92nd birthday and I am very proud of my Uniscan walker. I hope to live a very long time with my walker. A big thank you for the Uniscan walker and I hope you are receiving many orders for your work.
Your grateful customer,

Dorothy E Pillmoor
Bridlington, East Yorkshire

Dear Mr Morris,
I am absolutely thrilled with the Uniscan Grand Glider Plus Adjustable rollator. The design and quality is fantastic. It has brought the potential of improving my friends life, he can now try and walk a little further, without the all consuming fear of falling. There is ALWAYS a seat to hand, so becoming breathless and losing strength is no longer a bar to venturing out.

With barely a mm to spare, it did fit into the boot of my friends Smart Car. It seemed a tenth of the weight of his wheelchair, so I was delighted with that.

The item has lived up to my expectation and beyond. My friend has had feelings of anxiety and fear replaced with security and comfort. The well designed equipment supports his own grit, determination and courage, truly enhancing and enabling what he can achieve personally.

Well done to all at Uniscan for a truly life-enhancing product.

Angus, Scotland

Dear Mr Morris
I must let you know how really delighted I am with the Triumph walking frame you sent me recently. I have been giving it plenty of tests, and find it fits the bill exactly and is just what I need. Luckily for me I do not, so far, suffer from arthritis, but in my mid-80's I've been getting rather tottery and after three recent falls decided it was time to get some sort of aid. Not feeling comfortable with a stick only, I saw your advertisement and my daughter who was with me, agreed it fitted the bill, so I ordered it there and then. It came very promptly and I must say that I bless the day I took that step forward. Walking has always been important and enjoyable to me and I am so very glad to be able to carry on using my legs for a few years longer. The design and structure of your walking frames is very good and the seat and shopping carrier are brilliant additions. May I congratulate everyone concerned in the manufacture and say very many thanks for a first class British made product!
Yours sincerely,

Mrs P Lister
Caterham, Surrey

Dear Sir,
I am writing on behalf of M's Armstrong who has asked me to thank you for her adapted walking frame.

She is using the walker successfully and this will enable her to traverse the long corridors within the sheltered accommodation where she lives.

It brings home clearly the benefits of dealing with a British company when one considers a foreign import would not be adaptable to suit someone of restricted growth.
Best wishes

Mr M Brown
Ipswich, Suffolk

Dear Mr Morris,
I am writing to you on behalf of my mother. A few months ago she purchased a Uniscan walker. She recently had a hip replacement operation and she is 88 years old.

The walker has improved her mobility and confidence 100%, and she has asked me to write to you to thank you and your company.

I, personally am pleased to see a quality British product improving the quality of life of so many people.
Thank you once again, kind regards

Mr K Coulson
Daventry, Northants

Dear Sir,
I would like to thank you for your wonderful service for my Mother last week.

Your walking frame gave Mum confidence to remain independent several years ago.

Last week the walking stick holder broke leaving Mum without the use of her stick when using the walker (she sometimes parks the walker and uses the stick).

I phoned on Saturday and left a message explaining the situation and that Mum was hard of hearing. Someone phoned on Monday morning and spoke so clearly that Mum understood every word.

On Wednesday the part arrived and we fitted it to Mums walker.

The speed of service meant Mum was only without access to her stick for a few days allowing her to maintain her confidence and independence.

Thank you. You made a big difference to Mum.

Yours sincerely,

Bernadette Burgen
Macclesfield, Cheshire

View another random selection of letters.
2004 Award for Customer Service and InnovationTrading Standards Approved

Home | Products | User Guide | Order | About Us | News | Letters | Stockists | Links | Contact

© Uniscan Limited. 38 Hornsby Square, Southfields Industrial Estate, Laindon, Basildon, Essex SS15 6SD, UK.
Tel: (+44) (0)1268 419 288 // Fax: (+44) (0)1268 541 770 // Email: sales@uniscan-walkers.co.uk

www.uniscan-walkers.co.uk      Registered in England No 1718053 // VAT No GB 394961501