Dear Engineers,
I would like to say a big thank you for repairing my Triumph walker recently.
Not only did you repair it you also replaced the folding mechanism, the handle grips and a new loop to hold it together when folded. It now moves like a 'Rolls Royce'. This walker is my lifeline as I am a disabled pensioner.
So once again, a big thank you.

Mrs M Woodbine
Luton, Beds

May I thank you very much indeed for the excellent service you have provided.

The replacement parts arrived at 11.45am today. Really excellent service.

Thank you all.

Dr J Bryant
North Yorkshire

Delighted with the excellent service and quick delivery of my Uniscan Rollator. The box package was so very easy to unpack , which I managed to undo by myself. I salute the designers and production team of both the packaging and the original Uniscan Rollator for clever innovation.
I have been a user of the walker for 8 years and find that it has opened up my life considerably. I can go anywhere now, even abroad. I also do my own weekly shopping. It has given me such independence.
With grateful thanks



Mrs U Crawford
(by e-mail)

Dear Tracey

I have just completed a telephone conversation with you and wanted to acknowledge your help.

Thank you so much for your kind attention to my request today. I was so concerned having lost one of the wheel adjusters on my Triumph Walker "Henry" with which I would not be without - marvellous.

Thank you also for the advice about using it fully locked; advice which I shall take very seriously because it really is no trouble to unlock when needed.

I shall continue to be an ambassador for Uniscan and, if Henry becomes sick I shall know where to come for assistance.

Yours sincerely






Annette Walsh
By e-mail

Dear Sirs,
Thank you very much for the very prompt delivery of my Uniscan walker. As you can guess I had a 'test run' as soon as it was unpacked and I am delighted with it.
I am an old man, 89 in a few months, and I was always very active until I broke both hips some time ago. Since then I have had to use a stick at all times both indoors and outside, but now I shall be able to get around much more easily and safely.
Thanking you for your excellent service.
Yours faithfully,

Mr R W Jones
St Austell, Cornwall

I just wanted to say thanks for your help with the repairs to my wife's Triumph walker last week.

To find a company where it is possible to speak to real people who actually know and understand not only their product but also the needs of their customers is so rare these days.

My special thanks to Janet & Maria who both took time to listen to me and to ring me back when they promised. They are a credit to the company.

Thanks also to whoever carried out the work for doing it so speedily - we were actually only without the walker for two days in the end as it was collected on Wednesday lunchtime and came back to us at 9 am on Friday.

What a superb service. Many congratulations and long may you continue.

Mr C Haw
by e-mail