Letters and Testimonials
 
 
 
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.
 

Hello Geoff Morris,

Thank you for your kind reminder to check the brakes on my walker.

I'm a widow, but am very fortunate in that I have family who regularly upend my walker to check it and do the necessary adjustments. I think they wish my walker could talk - if only to tell just where I disappeared to the last time they wanted a babysitter!

I honestly rate Uniscan walkers the best. I have tried others but they don't compare to Uniscan for sturdiness and ease of obtaining spares.

I would also like to add a sincere complement to Uniscan's telephone staff - always polite, helpful and patient. Thank you ladies.

Mrs J New
by e-mail


Dear Uniscan,
At last I have the most suitable walker for me. I have walked along the corridors with it and it is so solid and strong. I can rely on it to help me walk.

Thank you so much for a lovely safe walker. I'm so pleased to own it. I dont even have to worry about the brakes as they work when I need them.
Thank you once again.
Yours sincerely,

Mrs B E Smith
Swindon, Wilts


Dear Sir,
I would like to thank you for your wonderful service for my Mother last week.

Your walking frame gave Mum confidence to remain independent several years ago.

Last week the walking stick holder broke leaving Mum without the use of her stick when using the walker (she sometimes parks the walker and uses the stick).

I phoned on Saturday and left a message explaining the situation and that Mum was hard of hearing. Someone phoned on Monday morning and spoke so clearly that Mum understood every word.

On Wednesday the part arrived and we fitted it to Mums walker.

The speed of service meant Mum was only without access to her stick for a few days allowing her to maintain her confidence and independence.

Thank you. You made a big difference to Mum.

Yours sincerely,

Bernadette Burgen
Macclesfield, Cheshire


Dear Mrs Butler,

I have Rheumatoid Arthritis and in the last few months my mobility diminished rapidly and I lost confidence in my ability to stand and was very afraid of falling.

After a recent spell in hospital the physiotherapist very kindly loaned me a walking frame, which I found helpful but the constant lifting and placing of the frame began to take its toll on my rather weak arms and hands.

It was very fortunate that in this small estate of retirement bungalows where we live there were two neighbours to be seen dashing around so to speak! My enquiries led me to borrow one for an hour or so although it was a man's size I found I was coping very well.

You can perhaps imagine my delight when we discovered that a child's size was available and since it's arrival I too have been dashing around so to speak! My confidence has returned and some mobility but the bonus for me has to be the independence, being able to get out of bed and go through the night.

I've been out street shopping, enjoyed being able to sit and rest and love both the basket and shopping bag.

My sincere thanks to you all.

Peggy Hillman
Soham, Cambs


Dear Mr Geoff Morris,
Thank you for spending so much time with me during my visit to your factory showroom. It was worth the 160 mile round trip to receive such a professional and friendly welcome. I learnt a lot from your very thorough demonstration and explanation together with your recommendations of what would be best for me.

Please also thank Maria and the rest of your team. It is really great to discover a British manufacturing company with commitment, expertise and pride in what it does, and one which puts the customer first.

I look forward to receiving my Glider Plus Adjustable. It was a pleasure meeting both you and Maria.

Mr G Ferguson
By e-mail


...just a quick note to tell you how pleased I am with the Grand Glider Uniscan walker I ordered recently.

I experience a condition making me unable to walk unaided or to get out of low chairs.

The walker has allowed me to enjoy a holiday in Scotland where I was able to be much more mobile than usual. I was even able to take a ferry to Mull because I was assured a seat that I would be able to get out of with no problems.

Many thanks for a great product.

C King
by e-mail


 
View another random selection of letters.
 
Trading Standards Approved

Home | Products | User Guide | Order | About Us | News | Letters | Stockists | Links | Contact

© Uniscan Limited. 38 Hornsby Square, Southfields Industrial Estate, Laindon, Basildon, Essex SS15 6SD, UK.
Tel: (+44) (0)1268 419 288 // Fax: (+44) (0)1268 541 770 // Email: sales@uniscan-walkers.co.uk

www.uniscan-walkers.co.uk      Registered in England No 1718053 // VAT No GB 394961501