Letters and Testimonials
 
 
 
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.
 

Dear Maria,
Thank you for your prompt attention to our telephone order and especially for dealing with the matter so positively and efficiently.

From the very first telephone call enquiry to the delivery of the Triumph walker, each one of your staff we dealt with gave us a service that was aware of our requirements together with personal understanding.

What about the Triumph?...First Class. I use it inside the house and I can now, at last enjoy being mobile outside and can walk at a good steady pace being comfortable whilst doing so. It is very versatile, easy to manouevre and very lightweight so it can easily be lifted into the car with no trouble.

We were told by others that UNISCAN is the 'Rolls Royce' of walkers and we have found this to be true!

Again, many thanks and may your success continue. With my very best regards, yours sincerely,

Mrs E Evans
Chester, Cheshire


Dear Maria,

I must write to let you and your colleagues know just how pleased I am with my walker. I have been using it for about four weeks now and it is perfect. Just the right size and I love the colour.

I have noticed several walkers when I have been out and about and they all seem to be too large for the users.

My family have often pointed out the walkers but I always reply "Yes, but mine's the best, it's a Uniscan".

So there you are - another very satisfied customer with a rollator MADE IN ENGLAND!

Please let the staff in the workshop etc., know how I appreciate all their hard work. Fantastic job they have all done something I know will last many years.

Many thanks again,

Mary Gosling
London


Thank you - This machine is fantastic and I love it!!

If you know the designer tell him he's a genius and it's so beautifully made.

Mrs Delargy commenting on her new Uniscan Triumph Walker.
c/o Collins Care Limited - Mobility Retail Specialist, Norwich


For the first time in three years, I have been to collect my pension! Thank you for the Uniscan walker which has given me this freedom, confidence and independence. Having had surgery on both knees, which meant having to use two sticks, activity was dramatically curtailed. My improved quality of life with the Uniscan walker is nothing short of a miracle "Praise God"

Miss P Butler
Chesham, Bucks


Dear Sir/Madam,
I just want to write and say how pleased we are with the walking frame we bought from you.

I thank you for the lovely surprise you gave me when you rang to say it would be delivered the next day.......it was only 3 weeks from order date.

Was also pleased with the help of the instruction book and how easy it was to alter the handle height, and to close the frame for storage.

I am pleased to say that my husband is finding it very useful and is using it regularly - I thought perhaps he might not.

We really are pleased with it. Thank you for your help when I phoned.
Yours very sincerely,

Mrs Perkins
Saxmundham, Suffolk


Dear Sirs,

Thank you very much for sending the Uniscan Walker so promptly. I am absolutely delighted with it, it is even better than I had imagined. It is easy to manoeuvre and I do like the colour. It has been a pleasure to deal with helpful co-operative staff.

Yours sincerely,

Miss E. Milne
Kings Lynn


 
View another random selection of letters.
 
2004 Award for Customer Service and InnovationTrading Standards Approved

Home | Products | User Guide | Order | About Us | News | Letters | Stockists | Links | Contact

© Uniscan Limited. 38 Hornsby Square, Southfields Industrial Estate, Laindon, Basildon, Essex SS15 6SD, UK.
Tel: (+44) (0)1268 419 288 // Fax: (+44) (0)1268 541 770 // Email: sales@uniscan-walkers.co.uk

www.uniscan-walkers.co.uk      Registered in England No 1718053 // VAT No GB 394961501