Letters and Testimonials
 
 
 
These are a random selection of the many hundreds of letters & emails we have received from satisfied customers.
All of these are available for scrutiny at Uniscan's Head Office.
 

Dear Geoff,
Please find enclosed payment re: the repair to my Mother's Glider Plus Adjustable.

As always - many thanks for coming up trumps again! You do seem to have the 'answer to everything' and Customer Service second to none. So of course it is no surprise that Uniscan won the 2009 Essex Countywide Excellent Customer Service business award.

All good wishes,


Ms H Nichols
Surrey


Dear Mr Tom Morris,
I wish to express my appreciation for the attention and service I have received from your excellent member of staff when dealing with my phone calls.

The service I received from this lady and her subsequent steps taken to ensure that I got my walker to enable me to be mobile again, deserve recognition and my deepest gratitude. I would also like to congratulate you for employing such a dedicated member of staff.

Your product is very superior to my current walker (not a Uniscan) in every sense. I have looked at quite a few others to replace my old walker which developed defects and literally became unuseable recently.

So, please convey my heartfelt thanks to the lady who helped me so much.

I am sir, very sincerely yours,

Mr Armstrong
Enfield, Middlesex


Dear Sir,
Thank you very much for the quick delivery of my walker. Even though I have only had it for a few days it has already made a big difference to me and I look forward to doing things I have not been able to do for a long time, both in the home and outside.
Yours sincerely,

A M Lendrum
Havant, Hants


Dear Sirs,
I would like to thank you for sending me the parts for the brake on my Cadet walker.

It is very much appreciated. I don't know what I would do without my walker.

Once again, many thanks.

Yours faithfully,

Mr Gogerty
Wolverhampton, West Midlands


Dear Sir/Madam,
Your agent came to see me and I was very happy to order one of your walking frames. I was very impressed when I received a phone call from your centre to say the frame would be delivered so soon. This was a great relief as the one I had been lent was required back.

I am very pleased with the frame which is a wonderful help. Thank you for the speed and for an excellent aid.
Yours sincerely,

Sister M Henry
Staffordshire


May we thank you most sincerely for all the help with my husbands walker.
The delivery came at 08.45 this morning, which was a pleasant surprise. My husband has 'road tested' the walker this morning with a short walk to the playing fields. He is 'over the moon' to have it back. How wonderful to deal with such a 'caring' company as Uniscan.
Once again thank you very much. All the very best of luck and health to you.
Yours sincerely,

Mr & Mrs Edwards
Sychtyn, Powys


 
View another random selection of letters.
 
2004 Award for Customer Service and InnovationTrading Standards Approved

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Tel: (+44) (0)1268 419 288 // Fax: (+44) (0)1268 541 770 // Email: sales@uniscan-walkers.co.uk

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