Uniscan News

17 Dec 2009


Want to find a reliable business?

Thanks to the 'Buy With Confidence' scheme from Trading Standards you can!

Essex County Council Trading Standards launched the 'Buy With Confidence' scheme in 2008/09 in response to enquiries from customers on how to find reliable traders or businesses in the County. This scheme is also being operated by other Trading Standards services in different parts of the country.

Applicant companies are inspected and vetted by independent assessors with a full audit of their systems to ensure compliance with consumer law. Any applicant whose staff visit resident's homes has to undertake a Criminal Records Bureau (CRB) check. Documentary evidence of customer procedures and literature is examined along with a random selection of customers and suppliers for telephone interviews.

Successful applicants receive a certificate and the right to display the 'Buy With Confidence' logo. Details are added to the Trading Standards website www.buywithconfidence.gov.uk where customers are able to view those companies achieving the necessary standards.

At a presentation ceremony hosted by Essex Trading Standards, Geoff Morris of Uniscan Limited was presented with a 'Buy With Confidence' certificate by Essex County Councillor, Sandra Hillier.

Geoff Morris, Sales & Marketing Director commented
"We work very hard to maintain standards both in terms of product quality and customer care. It is with great pride and satisfaction that we have been accepted on this scheme. This new initiative from Essex Trading Standards makes it easier for customers to understand that we meet the exacting criteria laid down by Trading Standards. Whilst we already comply with the BHTA Code of Practice which, in itself represents a significant commitment to best practise, our customers don't always understand what that really means. However, because of their media profile everybody knows Trading Standards so we view this scheme as an important way of getting the message across that we are committed to providing the very best of service to our customers'. This is not simply a one-off inspection. Participating companies will be monitored through customer feedback and other checks on an on-going basis and that's what makes this scheme so good for the consumer".
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For further information please contact:
Geoff Morris Sales & Marketing Director 01268 419288
2004 Award for Customer Service and InnovationTrading Standards Approved

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Tel: (+44) (0)1268 419 288 // Fax: (+44) (0)1268 541 770 // Email: sales@uniscan-walkers.co.uk

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